Terms & Conditions - Privacy Policy

Terms of Services

Prestigious Terms & Condtions

Please read these Terms and Conditions carefully as they contain important and binding information about your legal rights, remedies and obligations. By accessing or using the Prestigious platform whether via the website, mobile, tablet or any other smart device applications, you agree to comply with and be bound by these Terms and Condtions.


(Articles 1708 and following of the Civil Code)
Between: the Host (defined by the reservation)
And: the User (defined by the reservation)
The Host and the User are members of Prestigious Plus (Members).
The Host and the User are members of Prestigious Plus (Members). In accordance with the rules of the Members, the Host puts his Residence (The Residence) to rent on the site www.prestigious.fr; the User wishes to rent this Residence for a fixed period which is accepted by the Host.
The purpose of this contract is to define the rights and duties of the Host and the User of this rental. These are the general conditions. The special conditions including the Residence's references and the duration of the rental are stated in the booking confirmation that the Host and the User receive from the site before the rental.
The Residence may in certain cases be the subject of specific rules (The Specific Rules) which are previously communicated. This contract, reservation confirmations and specific rules form an indivisible whole. In addition, the parties must abide by the rules of relations between Members, rules which are sent at the time of their accession and which they declare to adhere to.


The contract takes effect, with respect to the Host on the date of receipt by the host of the booking confirmation by the central reservation and vis-à-vis the User on the date of receipt of booking confirmation by the central reservation.


The Host affirms that he has the capacity to sign this contract, that he has the capacity to rent his Residence, that the rent of his Residence is in agreement with the possible rules of co-ownership of the building, that he has a valid home insurance that he agrees to maintain throughout the rental period, that he undertakes not to cancel the reservation once it has received confirmation except in case of major forces making impossible to use the Residence by the User. In this case the Host must find the User a replacement Residence of equivalent quality to his Residence (this alternative may be a 4-star hotel located within a radius of 3 km from the residence).


A - handing over the keys
A photo or video inventory of the Residence will have been made before entering the premises.
The User agrees to leave the Residence in the state in which he will have found it the day of the handing over of the keys.

B- Occupancy rules
The User agrees:
• to occupy the premises personally and / or with his family and to use it in a respectful manner and in accordance with the rules of the club and the Specific Rules
• to leave the Residence in the state in which he found it on the day of the delivery of the keys particularly in term of cleanliness (the waste will have to be thrown in the bins provided for this purpose).
• to not welcome any animal in the Residence without the prior approval of the Host.
• to respect the rules of co-ownership and in particular to respect the cleanliness of the common parts.
• to have no behavior likely to be harmful to the other person or neighbors.
• not to have any illegal activity in the Residence, especially as regards the Host's internet connection to access illegal sites.
• to have no commercial activity in the Residence.
• not to sublet the Residence.
• maintain the confidentiality of Host information by not disclosing any information to a third party.
• do not attempt to open spaces reserved for the Host and indicated as such at the time of handing over the keys. The User acknowledges that he may be subject to penalties if he accesses the reserved spaces of the Host.
• to respect the furniture and not to change their disposition.
• not to take out any contract on behalf of the Host and not to change any contract signed by the Host for the purposes of the Residence.
• and generally to occupy the Residence in a reasonable manner.
The User agrees not to make any changes to the existing facilities of the Residence with respect to electricity, gas or water. He undertakes to immediately inform the central reservation office that he has chosen of any repairs that may be necessary due to the poor condition or improper use of the various facilities. The User will not sublet the Residence and will not enter a third party.

The presence of a greater number of occupants than the one previously determined in the booking confirmation will result in the payment by the User of a supplement equal to 100% of the rental amount.
In the event that the User is informed of an event likely to cause damage in the Residence or for himself, he will immediately inform the booking center he has chosen.
The User also agrees to inform the booking center of any damage that may have occurred during the rental period on the Residence or the furniture.

C- Cancellation conditions
In case of cancellation by the User:
• More than 14 days before the start of the rental: the User will be liable for 50% of the rental amount.
• Less than 14 days before the start of the rental: the User will be liable for the full amount of the rental.
A cancellation justified by a case of force majeure may in certain cases exempt the User from all or part of the rental amount. In such a case the User will inform the Members of the nature of the force majeure and will present all the necessary documents to justify it.
The Host undertakes not to claim a cancellation penalty from the User if Members confirm that the cancellation is due to a case of force majeure.

D. Responsibilities of the User
In the event that the User causes damage to the Residence or the furniture it contains, the User should assume all the costs resulting from the damage including in particular:
• The cost of repairing the Residence or damaged furniture
• Induced losses for the Host if it is impossible to rent the Residence during the duration of the works.
In order to cover the possibility of the costs of these damages, the User authorizes the central reservation that he has chosen to request a deposit on the day of the handing over of the keys.
The amount of this deposit is fixed at the confirmation of the reservation; if the amount of damage exceeds that of the deposit, the User must bear the full costs, the deposit does not in any way constitute a limit.
The deposit will be returned in the absence of damage after the departure of the user, 24 hours after the end of the rental.
In the event that a damage is declared by the User during the rental period, a penalty of € 5 per rental day will be applied.

E. Departure
The date and time of departure are fixed in the booking confirmation. Any occupation by the User after this limit will result in the latter having to pay an additional two days rental for each additional day of occupancy.
The User will also be responsible for the loss of the host due to this excessive occupation especially the losses resulting from its inability to rent his Residence.
In the event that the User continues to occupy the Residence after the end of the rental the Host may expel the User or have him expelled without the need for a legal authorization.


The User declares that he has been diagnosed with natural and technological risks in accordance with articles L125-5 and R125-23 et seq. Of the Environmental Code and a lead exposure diagnosis in accordance with articles L1334-5 and following the Public Health Code.


No cancellation is possible after the handing over of the keys, exceptionally each party is authorized to put an end to the rent in the event that one or the other of the parts does not respect the rules of the Members.


This contract is concluded between the Host and the User, who can not transfer his rights and obligations to a third party. A copy of this contract will be given for informational purposes to the reservation centers (as defined in the Members' Rules) so that they may possibly intervene during the rental.


In the event of disagreement with the rental, the parties undertake to notify the Members by all appropriate means and to request a conciliation. This conciliation must take place no later than 14 days after the date of receipt of the notification by the Members.

Privacy Policy

Prestigious Privacy Policy

This Application (website) collects certain Personal Data from its Users.

Owner and Data Manager
66 avenue des Champs-Élysées
75008 Paris
Contact email : contact@prestigious.fr

Types of Data Collected
Among the types of Personal Data that this Application collects directly or by using third parties: Usage data, email address, first name, last name and phone number.
Full details of each type of Personal Data collected are provided in the dedicated portions of this Privacy Policy or by specific explanatory material published prior to the collection of Data.
Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when you use this Application.
All Data requested by this Application is mandatory and the absence of such Data may render the provision of the Services impossible by this Application. In the case where this Application specifies that certain Data are not mandatory, the Users are free not to communicate them without having any consequences on the availability or functioning of the service.
Users who are not sure which Personal Data is mandatory are invited to contact the Owner.
Any use of Cookies - or other tracking tools - by this Application or by the third party service owners used by this Application is intended to provide the service required by the User, in addition to other purposes described in the this document and in the Cookie Policy, if available.
Users are responsible for any Third Party Personal Data obtained, published or communicated through this Application and confirm that they obtain the consent of the third party to provide the Data to the Owner.

Mode and location of data processing
Treatment methods
The Data Controller processes the User Data in an appropriate manner and takes all necessary security measures to prevent unauthorized access, disclosure, modification or destruction of the Data. Data processing is carried out using computers or computer tools and following the procedures and organizational modes closely related to the stated purposes. Access, in addition to that reserved to the Data Controller, may in certain cases be granted to certain categories of persons in charge of the operations of the site (administration, sales, marketing, legal service, administration of the system) or to external parties (such as third-party technical service providers, messaging services, hosting providers, IT companies, communication agencies) designated, as appropriate, as Data Subcontractors by the Owner. The updated list of these parts may be requested at any time from the Data Controller.

Place of treatment
The Data is processed at the Data Controller's headquarters and at any other location where the parties responsible for the processing are located. Please contact the Data Manager for more information.

Conservation time
The Data will be kept for as long as it is necessary to provide the service requested by the User, or as stated in the objectives described in this document. The User may always ask the Data Controller to suspend or delete them.

Use of collected data
The User Data is collected to enable the Owner to provide its services as well as for the following purposes: Analyzes, Management of the Users database, Contact the User.
The Personal Data used for each purpose is described in the specific parts of this document.

Detailed information on the processing of Personal Data
Personal Data is collected for the following reasons using multiple services: Analyzes
The services contained in this part allow the Owner to monitor and analyze web traffic and to monitor the behavior of the User.

Contact the User
Contact form (This Application)
By filling out the contact form with their Data, the User authorizes the use of this information by this Application to respond to requests for information, quotes or any other request as indicated in the header. of the form.
Personal data collected: email address, last name, phone number and first name.

Management of the Users Database
This type of service allows the Owner to create user profiles from an e-mail address, a name of person or other information provided by the User to this Application, and to follow the activities of the Application by through analytical functionalities. This Personal Information may also be compared to publicly available information about the User, such as social network profiles, and used to create private profiles that the Owner may view and use to improve this Application. Some of these services may also enable the sending of timed messages to the User, such as e-mails based on specific actions performed on this Application.

Additional information on data processing and collection

The User's Personal Data may be used for legal purposes by the Data Manager in court or at any stage that may lead to legal action resulting from inappropriate use of this Application or related services.
The User is aware that public authorities may require the Data Controller to disclose Personal Data.

Additional Information Regarding the User's Personal Data
In addition to the information contained in this privacy policy, this Application may provide the User with additional information and contextual information regarding particular services or the collection and processing of Personal Data.

System logs and maintenance
For operation and maintenance purposes, this Application and any other third party service may collect files that record interactions with this Application (System Logs) or otherwise use other Personal Data, such as the IP address.

Information not included in this policy
Further information regarding the collection or processing of Personal Data may be requested from the Data Manager at any time. Please see the contact information at the beginning of this document.

Rights of the User
The User has, at any time, the right to know if his / her Personal Data have been stored and can consult the Data Manager to know their contents and their origin, to verify their accuracy or to request that they be completed, canceled, updated or rectified. It may also request that they be converted to an anonymous format or that any data obtained in violation of the law be blocked, or oppose their treatment for any legitimate reason whatsoever. Requests must be submitted to the Data Manager at the address indicated above. This Application does not support "Prohibit Tracking" requests. Refer to the third party privacy policy to determine whether or not they comply with the "Prohibit follow-up" option.

Changes to this Privacy Policy
The Data Manager reserves the right to modify at any time this Privacy Policy by informing the User on this page. It is recommended to consult this page often by referring to the date of the last modification indicated at the bottom of this page. If a User objects to any changes to this Policy, they must stop using this Application and may request the Data Manager to delete their Personal Data. Unless otherwise stated, the then-current Privacy Policy applies to all Personal Data held by the Data Controller about the User.

Information about this privacy policy
The Data Manager is responsible for this Privacy Policy, prepared from modules provided by Gandi and hosted on Gandi's servers.


Definitions and legal references

Personal data (or Data)
Any information about a natural or legal person, institution or association that is, or can be identified, even indirectly, by reference to other information, including a personal identification number.

Usage data
Information automatically collected from this Application (or from third-party services used by this Application), which may include the IP addresses or domain names of the computers used by the User using this Application, Uniform Resource Identifier (URI) addresses or Uniform Resource Identifier), the time of the request, the method used to submit the request to the server, the size of the file received in response, the numeric code indicating the status of the server response (favorable result, error, etc. .), the country of origin, the browser and operating system characteristics used by the User, the different details of the time per visit (eg time spent on each page in the Application) and the details of the path followed in the Application with a special reference to the sequence of pages visited, and other parameters concerning the operating system itation or the computer environment of the User.

The person using this Application, who must correspond to or be authorized by the Person concerned, to whom the Personal Data refers.

Concerned person
The natural or legal person to whom the Personal Data refers.

Service responsible for implementing the data processing (or controller)
Natural or legal person, public authority or any other entity, association or organization authorized by the Data Controller to process Personal Data in accordance with this Privacy Policy.

Data Manager (or Owner)
The natural or legal person, the public administration or any other entity, association or organization being authorized, even jointly with another data manager, to take decisions concerning the objectives and methods of processing Personal Data and the means used, including security measures regarding the operation and use of this Application. Unless otherwise stated, the Data Controller is the Owner of this Application.

This application
The computer hardware or software tool with which the User's Personal Data is collected.

Small piece of data stored in the User's device.


legal information
European Union (or EU)
Unless otherwise indicated, all references in this document to the European Union include all current Member States of the European Union and the European Economic Area.

This Privacy Policy has been prepared in compliance with the provisions of several laws, in particular Article 13/14 of the European Regulation 2016/679 (General Data Protection Regulation).
This privacy policy applies only to this Application unless otherwise noted in this document.
Last updated: June 26, 2018